Introduction
Unplugged Routes (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.unpluggedroutes.com or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We may collect and process the following data about you:
Information You Provide
- Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
- Travel Preferences: Destination choices, travel interests, special requests, and other preferences.
- Payment Information: Credit card details and billing information.
- Communications: Correspondence and communication records when you contact us.
Information We Collect Automatically
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website, products, and services.
Information from Third Parties
- Social Media: Information from social media platforms if you interact with us through them.
- Partners: Information from travel partners, such as airlines, hotels, and other service providers.
How We Use Your Information
We use the information we collect in the following ways:
- To Provide Services: To process bookings, reservations, and provide travel-related services.
- To Improve Our Services: To understand customer preferences and improve our offerings.
- To Communicate with You: To send confirmations, updates, support, and marketing communications.
- For Legal and Security Purposes: To comply with legal obligations and protect our rights and interests.
Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- Travel Partners: Airlines, hotels, tour operators, and other travel-related entities to facilitate your bookings and reservations.
- Legal Requirements: Authorities and regulatory bodies when required by law or to protect our rights and property.
Data Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee the absolute security of your data.
Your Rights
You have the following rights regarding your personal data:
- Access: To request access to the personal data we hold about you.
- Rectification: To request correction of inaccurate or incomplete data.
- Erasure: To request the deletion of your personal data under certain circumstances.
- Restriction: To request the restriction of processing of your personal data.
- Objection: To object to the processing of your personal data.
- Portability: To request the transfer of your personal data to another party.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@unpluggedroutes.com
- Phone: +39 340 340 0874
- Postal Address: Unplugged Routes, Via Baccio Baldini 12, 00146, Rome, Italy
This Privacy Policy is designed to give you peace of mind and confidence in using our services. Thank you for trusting Unplugged Routes with your travel plans!